Emma Goett
Holly
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Overview
17
17
years of professional experience
Work History
Administrative Assistant/Operations Manager
Cukrowski Eye Center d.b.a East Michigan Eye Cente
Flint
06.2021 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Responded to patient issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Directed patient inquiries to appropriate department personnel.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
CEO's Assistant/Office Manager
Michigan Eyecare Institute
Southfield
10.2018 - 06.2021
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Hired, trained, and mentored employees.
- Oversaw the daily operations of the organization and ensured compliance with applicable company policy.
Paraprofessional
Holly Area Schools
Holly
08.2016 - 10.2018
- Supplied one-on-one attention to each student during group activities.
- Assisted children at stations during small-group learning periods.
- Prepared classroom materials and educational resources for daily lessons.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Guided students in developing organizational and study skills.
Administrate Assistant
Cukrowski Eye Center d.b.a East Michigan Eye Cente
Flint
11.2007 - 08.2016
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Managed office supplies inventory and placed orders when necessary.
Education
High School Diploma -
Holly High School
Holly, MI06-2001
Skills
- Microsoft Excel
- Office administration
- Data entry
- Calendar management
- File organization
- Time management
- Confidential document handling
- Staff management
- Strong problem solver
Timeline
Administrative Assistant/Operations Manager
Cukrowski Eye Center d.b.a East Michigan Eye Cente
06.2021 - Current
CEO's Assistant/Office Manager
Michigan Eyecare Institute
10.2018 - 06.2021
Paraprofessional
Holly Area Schools
08.2016 - 10.2018
Administrate Assistant
Cukrowski Eye Center d.b.a East Michigan Eye Cente
11.2007 - 08.2016
High School Diploma -
Holly High School
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