Emma Graham
Edmond
Summary
I am a customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Very willing to work in a team and create a positive environment with co workers and employees. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Receptionist
The Sweat Society
Oklahoma City
07.2024 - 12.2025
- Greeted clients and visitors warmly upon arrival at the fitness studio.
- Assisted clients with membership inquiries, providing accurate information and support.
- Maintained clean and organized reception area to enhance client experience.
- Collaborated with team members to streamline check-in procedures for smooth operations.
- Updated and recorded customer or client information to maintain accounts.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
Esthetician License - Esthetician
Central Oklahoma College
Edmond, OK 11.2025 - 05.2026
Bachelor's Degree - Fashion Merchandising
LIM College
New York, NYEpic Charter School
Skills
- Client Relationship Building
- Strong Organization
- Effective communication
- Microdermabrasion treatments
- Moisturizing techniques
- Skincare treatments
- Customer consultation
- Body hair removal
- Sanitization
- Excellent team player
- Infection control
- Chemical facial peels
- Proficient in eyebrow and lash tinting
- Hydrafacial mastery
- Facial massage techniques
- Sensitive skin care
- Professional demeanor
- Makeup application techniques
Languages
English
Timeline
Esthetician License - Esthetician
Central Oklahoma College
11.2025 - 05.2026
Receptionist
The Sweat Society
07.2024 - 12.2025
Bachelor's Degree - Fashion Merchandising
LIM College
Epic Charter School