Aaliyah Grant
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge and skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments and collecting messages to facilitate communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Midwood Physical Therapy Of Brooklyn
Brooklyn, NY
08.2023 - Current
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Assisted with onboarding new clients and securing paperwork completion.
Warehouse Associate
Amazon
Staten Island, NY
11.2021 - 07.2023
- Knowledge in process of receiving merchandise in containers from stateside providers
- Determine how product will be packed according to method of shipment
- Responsible for finalizing products before shipping
- Friendly customer service when retrieving items and helping load vehicles
- Use an internal system with a computer to pull things from the back of house to the floor.
- Assisted in reducing product damage by properly handling and storing materials.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
Makeup Consultant
Target
Brooklyn, NY
09.2021 - 11.2021
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Increased sales through effective upselling of makeup products and services.
- Collaborated with team members to improve store performance, maintaining a professional and welcoming atmosphere for customers.
- Assisted clients with skincare concerns by recommending appropriate products, improving overall skin health..
- Handled client inquiries professionally and efficiently while maintaining a friendly demeanor at all times.
After School Assistant
YWCA
Brooklyn, NY
09.2019 - 06.2020
- Collaborated with a team of teachers to enhance the after school experience.
- Provided a safe space for students to relax and destress after school, allowing them to unwind before returning home for the evening.
- Maintained safety and security of all youth under care.
- Enhanced student participation by incorporating interactive games and group activities during after-school hours.
- Supported students'' academic progress by providing tutoring in subjects such as math, science, and language arts.
- Assisted with homework completion, ensuring that each student understood the material before moving on to new concepts.
Temporary Daycare Assistant
123's & ABC's Daycare
Brooklyn, NY
06.2018 - 08.2018
- Enhanced child development by implementing age-appropriate activities and learning experiences.
- Facilitated group play activities that promoted social interaction, teamwork, and problem-solving skills among children.
- Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Education
High School Diploma -
Rachel Carson High School
Brooklyn, NY06.2019
Skills
- Travel Arrangements
- Strong Communication Skills
- Customer and client relations
- Scheduling appointments
- Team Collaboration
- Data Entry
- Clerical Support
- Exceptional customer service
- Client Relationship Building
- Appointment Scheduling
Timeline
Receptionist
Midwood Physical Therapy Of Brooklyn
08.2023 - Current
Warehouse Associate
Amazon
11.2021 - 07.2023
Makeup Consultant
Target
09.2021 - 11.2021
After School Assistant
YWCA
09.2019 - 06.2020
Temporary Daycare Assistant
123's & ABC's Daycare
06.2018 - 08.2018
High School Diploma -
Rachel Carson High School