Emma Greenan
Saint Johnsbury,VT
Summary
Professional with hands-on experience in food service and customer interactions, ready to deliver high-quality results. Strong team collaborator known for adapting to changing needs and maintaining high standards. Skilled in efficient and hygienic food handling, ensuring customer satisfaction, and providing friendly service. Reliable and focused on achieving positive outcomes through effective teamwork and communication.
A current student-athlete at Colby-Sawyer College in New London, New Hampshire. A member of the Women's Basketball team and the nursing program.
Overview
2
2
years of professional experience
Work History
Ice Cream Scooper
Pizza Man
04.2022 - 08.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Trained new employees
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Operated cash registers and processed payments accurately.
- Carried out cash and card transactions quickly and thoughtfully.
- Maintained cleanliness and organization in establishment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Offered samples of new ice cream flavors to customers.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
Education
High School Diploma -
St. Johnsbury Academy
Saint Johnsbury, VT06-2024
Skills
- Quick learner
- Energetic
- Reliable
- Cleaning and organization
- Patience and empathy
- Personal hygiene
- Cleaning and sanitizing
- Critical thinking
- Flexible schedule
- Basic math
- Order taking
- Problem-solving
- Safe food handling
- Supply restocking
- Friendly and outgoing
- Collaboration and teamwork
Timeline
Ice Cream Scooper
Pizza Man
04.2022 - 08.2024
High School Diploma -
St. Johnsbury Academy
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