EMMA GRIFFIN
Tampa,FL
Summary
Enthusiastic and friendly college graduate with 8+ years of restaurant experience providing strong interpersonal skills, supreme organizational skills, well rounded menu knowledge, and a strong work ethic. Comfortable in the fast paced work environment and versatile in all positions. An infectious positive attitude makes for easy work in teams and positive customer interactions.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Burtons Grill & Bar
04.2022 - 08.2023
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to all guests, cultivating warm relationships with regulars as well as successfully increasing referrals, and walk-in business.
Server/Take-Out Server
Outback Steakhouse
11.2016 - 05.2022
- Greet guests with positive attitude in person and/or over the phone
- Have an in depth knowledge of the menu/specials in order to provide guests with timely ordering, recommendations, and/or answer any questions
- Contribute to team by being versatile in the workplace and filling any position as needed
- Preform basic cleaning tasks while adhering to sanitation and food safety policies.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Psychology
University of New Haven
West Haven, ConnecticutSkills
- Dependability
- Problem solving
- Communication
- Teamwork
- Organization
- Customer service
- Safe Food Handling
- Hospitality Service Expertise
- Food Safety Understanding
- Cash Handling
Timeline
Server/Bartender
Burtons Grill & Bar
04.2022 - 08.2023
Server/Take-Out Server
Outback Steakhouse
11.2016 - 05.2022
Bachelor of Science - Psychology
University of New Haven
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