Overview
Work History
Education
Skills
Timeline
Generic

Emma Grosse

Lincoln,Nebraska

Overview

5
5
years of professional experience

Work History

Barista Shift Supervisor

Scooters
10.2020 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Veterinary Assistant

Pet Care Specialists
10.2021 - 04.2023
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.

Shift Lead

Papa Murphy's Take And Bake Pizza
04.2020 - 10.2020
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

Courtesy Clerk

Kroger
10.2018 - 10.2019
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.

Education

High School Diploma -

Fremont High School
Fremont
05.2021

Skills

  • Problem-solving abilities
  • Inventory management
  • Team leadership
  • Conflict resolution
  • Product upselling
  • Cash handling accuracy
  • Customer service excellence
  • Interpersonal skills
  • Adaptability to change
  • Time management

Timeline

Veterinary Assistant

Pet Care Specialists
10.2021 - 04.2023

Barista Shift Supervisor

Scooters
10.2020 - Current

Shift Lead

Papa Murphy's Take And Bake Pizza
04.2020 - 10.2020

Courtesy Clerk

Kroger
10.2018 - 10.2019

High School Diploma -

Fremont High School

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Emma Grosse