Madilynn Vrabel
Lagrange,OH
Summary
Professional and highly-motivated to provide the best possible experience for all customers and employees. Effective at multitasking, problem solving, and customer resolutions. Outgoing student pursuing flexible, part-time employment. Committed to ensuring that all position requirements are met.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
The Lucky Penny Cafe
Lagrange, OH
01.2024 - 12.2024
- Inspected coffee brewing equipment to ensure proper functioning.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Maintained a clean and well-stocked work area throughout shifts.
- Assisted customers in selecting beverages based on their preferences.
- Received payments from customers and returned correct change when necessary.
- Ensured compliance with health department regulations related to food handling practices.
- Resolved customer complaints in a polite and professional manner.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Supported highest standards of conduct and service to support company reputation.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
Private Nanny
Kaley Sturgill DeVore
Wellington , OH
05.2020 - 09.2023
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Transported the children safely to appointments, social engagements or recreational activities.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Provided supervision and guidance to ensure safety of children in all situations.
- Developed an understanding of each child's individual strengths and weaknesses.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Participated in professional development activities such as trainings or workshops related to childcare topics.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
Education
Associate of Arts - Behavioral Psychology
Lorain County Community College
Elyria, OH12-2025
High School Diploma -
Keystone High School
Lagrange05-2024
Skills
- Sanitation Standards
- Safety Procedures
- Staff Scheduling
- Problem-solving aptitude
- Team building
- Inventory controls
- Problem-solving abilities
- Multitasking Abilities
- Time management abilities
- Cash register counting
- Conflict Resolution
- Customer Retention
- Staff Training
- Professionalism
- Train employees
- Reliability
- Adaptability
Certification
- Youth Mental Health First Aid Certification
- Adult Mental Health First Aid Certification
- American Red Cross CPR and First Aid Certification
Timeline
Barista Shift Supervisor
The Lucky Penny Cafe
01.2024 - 12.2024
Private Nanny
Kaley Sturgill DeVore
05.2020 - 09.2023
Associate of Arts - Behavioral Psychology
Lorain County Community College
High School Diploma -
Keystone High School
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