Summary
Overview
Work History
Education
Skills
Certification
Philanthropy
Closing Statement
Skills And Software
Timeline
Generic

Emma Hagaman

Hampton Roads,VA

Summary

Dynamic and results-driven sales professional with a proven track record of exceeding sales goals, expanding business opportunities, and fostering strong client relationships. Adept at managing both business-to-business and business-to-consumer sales within various industries. Skilled in overseeing daily operations and implementing strategies to ensure sustained business growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Discovery Sales Representative

Travel + Leisure
03.2024 - Current
  • Ranked #1 in sales for 2024
  • Awarded the Legacy Award for outstanding performance and contributions
  • Led customer engagement initiatives to enhance vacation ownership sales
  • Built and nurtured strong client relationships, driving long-term satisfaction and referrals
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Exceeded sales targets through effective planning and goal setting.

REALTOR

Howard Hanna
01.2019 - Current
  • Guide clients through every stage of the buying and selling process with expert market knowledge
  • Develop and execute strategic marketing plans to promote properties effectively
  • Utilize MLS and CRM tools for seamless property management and client engagement
  • Negotiate contracts to secure the best outcomes for buyers and sellers
  • Stay up to date on market trends, legal regulations, and financing options to provide top-tier service

Property Manager

Kingsmill Realty
11.2019 - 03.2021
  • Conducted property tours and guided prospective tenants through rental options
  • Managed leasing documentation, income verification, and expense tracking
  • Managed tenant complaints efficiently and implemented solutions to improve tenant retention
  • Maximized rental revenue while maintaining cost-effective property operations

Admin/Operations Manager - Partner Companies

Kingsmill Realty + Liz Moore Realty
01.2013 - 01.2021
  • Developed and optimized business processes to enhance profitability
  • Led process improvement initiatives to improve organizational efficiency
  • Managed daily administrative operations and ensured compliance with regulations
  • Chaired meetings to coordinate cross-functional business operations
  • Fostered effective communication among leadership, staff, and external partners

Education

Associate of Science - Business Administration/Psychology

Virginia Peninsula Community College

Skills

  • Customer Service
  • Client Relations
  • Lead Prospecting
  • Business Development
  • Relationship Management
  • Negotiation
  • Sales Strategy
  • Closing Expertise
  • Account Management
  • Market Analysis
  • Property Listings
  • Microsoft 365
  • MLS Navigation
  • Internal CRM
  • Lead Administration
  • Salesforce

Certification

  • Certified Professional Salesperson (CPSP), 01/01/16
  • Real Estate License - Registered REALTOR, 01/01/23

Philanthropy

Member, Professional Women's Organization

Closing Statement

A highly motivated sales and real estate professional with a strong commitment to delivering exceptional customer experience and business growth. Let's connect to achieve your real estate and sales goals.

Skills And Software

  • Customer Service & Client Relations
  • Lead Prospecting & Business Development
  • Relationship Management & Negotiation
  • Sales Strategy & Closing Expertise
  • Account Management
  • Market Analysis & Property Listings
  • Microsoft 365, MLS Navigation, Internal CRM & Lead Administration, Salesforce

Timeline

Discovery Sales Representative

Travel + Leisure
03.2024 - Current

Property Manager

Kingsmill Realty
11.2019 - 03.2021

REALTOR

Howard Hanna
01.2019 - Current

Admin/Operations Manager - Partner Companies

Kingsmill Realty + Liz Moore Realty
01.2013 - 01.2021

Associate of Science - Business Administration/Psychology

Virginia Peninsula Community College

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Emma Hagaman