Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Emma Hatch

Danvers,Massachusetts

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

7
7
years of professional experience

Work History

Manager

Winfrey's Fudge and Chocolates
Wenham, MA
12.2022 - Current
  • Ensured compliance with regulatory requirements and industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Assigned work and monitored performance of project personnel.
  • Trained employees on additional job positions to maintain coverage of roles.

Babysitter

Parents Of Children
Danvers, MA
07.2018 - Current
  • Developing creative ways to encourage learning through everyday experiences.
  • Tailoring activities based on the individual needs of each child under care.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Establishing trust through consistent communication with both parents and kids.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Provided nurturing and appropriate environment for children of various ages.

Retail Clerk

Putnam Pantry
Danvers, MA
08.2019 - 12.2022
  • Maintained cleanliness of sales floor and stockroom areas.
  • Assisted customers with product selection and inquiries.
  • Provided excellent customer service by greeting each customer in a friendly manner.
  • Performed daily opening and closing duties such as balancing cash drawers.
  • Engaged with customers and recommended products based on needs and requests.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Participated in seasonal clearance activities such as markdowns and promotions.

Education

Bachelor of Science - Health Sciences

Southern New Hampshire University
Hooksett, NH
08-2026

High School Diploma -

Danvers High School
Danvers, MA
06-2022

Skills

  • Conflict resolution
  • Complex Problem-solving
  • Staff development
  • Schedule preparation
  • Interpersonal skills
  • Coaching and mentoring

Accomplishments

  • Dean's List - University of South Carolina, 2022
  • Dean's List - Southern New Hampshire University, 2025
  • Presidential Award - Danvers High School, 2019-2022

Affiliations

Volunteer Experience

  • Danvers High School Girl's Junior Varsity Soccer Assistant Coach, 2024
  • U12 Co-Ed Head Soccer Coach, 2024
  • U12 Boy's Head Soccer Coach, 2022
  • Snapology Engineering Camp Counselor, 2021
  • Danvers Youth Soccer Volunteer, 2018-2022

Organizations

  • National Honor Society, 2021-2022
  • National English Honor Society, Treasurer, 2021-2022
  • World Language National Honor Society, 2020-2022
  • Students United for Acceptance, 2018-2022
  • Environmental Club, 2019-2022
  • Danvers High School Girl's Soccer Captain, 2020-2021

References

References available upon request.

Timeline

Manager

Winfrey's Fudge and Chocolates
12.2022 - Current

Retail Clerk

Putnam Pantry
08.2019 - 12.2022

Babysitter

Parents Of Children
07.2018 - Current

Bachelor of Science - Health Sciences

Southern New Hampshire University

High School Diploma -

Danvers High School