Emma Hawks
Chase & Charlie’s
Mount Airy,NC
4
years of professional experience
Dynamic and dedicated waitress with a proven track record at Chase & Charlie’s, excelling in customer service and team collaboration. Recognized for effectively managing cash register operations and training new staff, while consistently delivering exceptional dining experiences through strong multitasking and active listening skills.
Work History
Waitress
4 Years 6 Months- Provided exceptional customer service by promptly taking orders and addressing customer inquiries.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy of meals.
- Trained new team members on menu items, service protocols, and operational procedures.
- Managed cash register operations, including processing payments and balancing receipts at shift end.
Education
No Degree - Early Childhood Care And Education
No Degree - Business
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Decision-making
Hospitality service expertise
Handling complaints
Memory retention
Active listening
Time management
Timeline
Waitress
Chase & Charlie’s
02.2022 - CurrentRead More
Wilkes Community College
No Degree from Early Childhood Care And Education
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Surry Community College
No Degree from Business
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