Summary
Work History
Education
Skills
Interests
Timeline
Generic

Emma Hinkson

Las Vegas,NV

Summary

Dynamic and dedicated Pizza maker, food prep and cashier with proven expertise at Papa Murphy's in delivering exceptional customer service and managing cash transactions. Skilled in order management and complaint resolution, I consistently ensured customer satisfaction and loyalty through effective communication and problem-solving. Recognized for maintaining high standards of professionalism and efficiency in a fast-paced environment.

Work History

Pizza Delivery Driver

Papa Murphy's
11.2024 - 04.2025
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Demonstrated initiative by learning menu offerings and ingredients to better assist customers with inquiries and special requests.
  • Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.

Education

Bachelor of Arts - Secondary Education, Musical Theatre

University of Nevada, Reno
Reynard, NV
05-2028

Skills

  • Customer service
  • Money handling
  • Memory skills
  • Order management
  • Complaint management
  • Quick learner
  • Problem-solving
  • Customer communication

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Acting and Theater
  • Drawing and Painting
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Creative Writing

Timeline

Pizza Delivery Driver

Papa Murphy's
11.2024 - 04.2025

Bachelor of Arts - Secondary Education, Musical Theatre

University of Nevada, Reno