Mateo Pena
Thousand Oaks,CA
Summary
Driven and reliable, with a proven track record at D'Amore's Pizza, enhancing customer satisfaction through on-time, accurate deliveries and safe transportation. Demonstrated strong leadership and teamwork at Tribu Global Learning Academy, alongside exceptional customer service and attention to detail. Skilled in efficient delivery and customer service, embodying a positive attitude and a strong work ethic. Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns. Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Pizza Delivery Driver
D'Amore's Pizza
11.2023 - 04.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
Camp Counselor
Tribu Global Learning Academy
04.2023 - 09.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Volunteer
Casa Guatemala
07.2022 - 08.2022
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
High School Diploma -
Central High School CA
Los Angeles, CA06.2023
Skills
- Customer Service
- Money Handling
- Memory Skills
- Efficient Delivery
- Food safety knowledge
- Retail knowledge
- Strong Work Ethic
- Cash Handling
- Exceptional customer service
- Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
Timeline
Pizza Delivery Driver
D'Amore's Pizza
11.2023 - 04.2024
Camp Counselor
Tribu Global Learning Academy
04.2023 - 09.2023
Volunteer
Casa Guatemala
07.2022 - 08.2022
High School Diploma -
Central High School CA