Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emma Hoopes

Des Moines,IA

Summary

Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills. Committed to continuous improvement and passionate about delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Team Member

Target
03.2023 - Current
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Maintained inventory accuracy through regular stock checks and organized product displays on sales floor.
  • Trained new team members on operational procedures and customer service standards to foster skill development.
  • Utilized point-of-sale systems efficiently, processing transactions accurately while minimizing wait times for customers.
  • Collaborated with team members to execute promotional setups, ensuring timely presentation of merchandise.
  • Operated warehouse equipment to efficiently pick, pack, and ship customer orders.

Crew Member

McDonald's
05.2022 - 03.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
  • Trained new crew members on operational procedures and customer service best practices.
  • Supported cash handling processes, ensuring accuracy during transactions and end-of-shift reconciliations.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Cashier

Walmart
01.2022 - 03.2022
  • Processed transactions accurately and efficiently using POS systems.
  • Assisted customers with inquiries, enhancing overall shopping experience.
  • Maintained clean and organized checkout area for optimal customer flow.
  • Trained new cashiers on register operations and customer service best practices.

Education

Computer Information Systems -

Des Moines Area Community College
Ankeny, IA
06.2025

High School Diploma - undefined

Abraham Lincoln High School
Des Moines, IA
01.2024

Skills

  • Attention to detail
  • Collaboration and teamwork
  • Cash handling
  • Computer skills
  • POS systems
  • Multitasking
  • Customer service
  • Positive attitude
  • Complaint Resolution
  • Calm under pressure
  • Clear communication
  • Time management

Languages

English

Timeline

Team Member

Target
03.2023 - Current

Crew Member

McDonald's
05.2022 - 03.2023

Cashier

Walmart
01.2022 - 03.2022

High School Diploma - undefined

Abraham Lincoln High School

Computer Information Systems -

Des Moines Area Community College

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