Emma Jackson
Odenville,AL
Summary
Adept in invoice processing and relationship building, I excelled at Serra Chevrolet by enhancing account management and customer satisfaction. Leveraging Microsoft Excel and accounts receivable expertise, I contributed to efficient month-end closings and fostered enduring customer relations, significantly improving payment timelines and service quality.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Clerk
Serra Chevrolet
Birmingham, AL
01.2022 - 10.2023
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
Cashier
Family Dollar
Hartselle, AL
10.2019 - 04.2020
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Hometown Grocery
Hartselle, AL
10.2015 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Falkville High School
Falkville, AL05.2017
Skills
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
- Month-end closing procedures
- Microsoft Excel
- Accounts Receivable
- Relationship Building
Timeline
Accounts Receivable Clerk
Serra Chevrolet
01.2022 - 10.2023
Cashier
Family Dollar
10.2019 - 04.2020
Cashier
Hometown Grocery
10.2015 - 10.2019
Falkville High School