
Certified Clinical Medical Assistant (CCMA) with a strong foundation in patient care and front desk operations in high-demand healthcare settings. Demonstrated ability to manage complex scheduling, support clinical workflows, and deliver exceptional service in fast-paced environments. Combines healthcare experience with high-volume customer service experience, strengthening communication, efficiency, and the ability to remain composed under pressure. Known for professionalism, reliability, and creating a welcoming, organized environment.
- Greet and prepare patients for office procedures and outpatient surgeries
- Obtain and verify patient information, consents, and medical histories
- Schedule pre-op appointments, lab tests, and post-op follow- ups
- Coordinate insurance verification and pre- authorizations
- Maintain accurate documentation in Electronic Health Records (EHR)
Certified Clinical Medical Assistant (CCMA) - NHA [2024]