Emma Kaltschmidt
Wake Forest,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Rack Rooms Shoe Store
02.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped over 50 customers per day, satisfying any questions or help customers may ask for.
- Received praise for earning over 80% in loyalty satisfaction three weeks straight. Used people skills and sales tactics.
Retail Employee
Krispy Kreme Donuts
02.2022 - 05.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Marine Biology
University of North Carolina At Wilmington
Wilmington, NC05.2027
High School Diploma -
Wake Forest High School
Wake Forest, NC05.2023
Skills
- Order Processing
- Loss Prevention
- Customer Service
- Regulatory Compliance
- Money Handling
- Display Setup
- Truck Unloading
- Friendly and Outgoing
- Time Management
- Verbal and Written Communication
- POS System Operations
Timeline
Retail Sales Associate
Rack Rooms Shoe Store
02.2023 - Current
Retail Employee
Krispy Kreme Donuts
02.2022 - 05.2022
Bachelor of Science - Marine Biology
University of North Carolina At Wilmington
High School Diploma -
Wake Forest High School
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