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Instrument repair technician with expertise in woodwind instruments since 2022, focused on delivering efficient, lasting repairs. Engaged in continuous learning through NAPBIRT community clinics and specialized workshops, enhancing technical skills. Takes pride in a job well done and loves helping customers get a horn that plays great and looks great. Taking the Nursing Assistant course has brought out a lot of compassion, leading me to better sympathize with patients, make people feel comfortable, and ensure they receive good-quality care. The more I am learning, the more I am getting excited and confident in my abilities to help others. I look forward to working with you!

PROFESSI-ONAL SUMMARY
 An energetic, motivated and highly dynamic person with strong working skills and a broad range of hands-on and theoretical experience ranging over many areas. Adept at providing support and developing new processes through ongoing work, defect resolution and creative solutions. Expert in completing demanding assignments within crucial time lines. Highly articulate, demonstrating excellent interpersonal skills. Strong management skills and methodical aptitude with an innate ability in decision making.
GENERAL SKILLS AND COMPETENCIES
Possesses a positive, mature and professional attitude. Excellent sense of initiative, tidiness, adaptability and networking. Achieving goals, creative/strategic thinking and problem solving.
Demonstrated ability to work and perform at the highest standards in complex and demanding environments. Excellent ethics, hardworking, focus minded and sound organizational ability.
Flexible to change with excellent planning and execution skills and works well within the constraints of tight deadlines. Leveraged interpersonal communication strengths to establish rapport and build trust.
Ability to manage and motivate employees to achieve and surpass company targets, and to meet goals by building collaborative and skill-based culture. Focused on delivering decisive, forward-thinking and positive team leadership to enable production success with effective work flows.
Award-winning Supervisor with over 2 years of experience performing a range of roles within hectic environment. Effective in induction, training, motivation and coordination of cross-functional teams. Punctual, reliable and friendly as well as adaptable, patient and effective within high-pressure environments.

Master Engineering Technician with extensive experience in the successful commissioning of power substation equipment, excelling in protective relay systems and control circuit testing. Proven ability to enhance processes through adaptive troubleshooting and strong communication skills. Successfully led field commissioning projects, ensuring compliance with NERC/FERC standards while delivering high-quality results in complex environments.

Motivated and service-oriented entry-level professional with hands-on experience in Point-of-Sale (POS) support, retail store assistance, and call center customer service. Skilled in troubleshooting basic POS hardware/software issues, managing in-store operations, and handling customer queries through phone, email, and face-to-face interactions. Proficient in using POS systems, CRM tools, and support software. Strong communicator with the ability to remain calm under pressure, resolve issues efficiently, and deliver excellent customer experiences. Eager to grow within a dynamic organization where technical support, teamwork, and customer care are valued. Reliable and PSIRA Grade C certified Security Officer, trained through a structured learnership program. Equipped with strong knowledge of access control, patrolling, incident reporting, and site supervision. Committed to ensuring safety, enforcing security protocols, and responding calmly under pressure. Eager to apply skills in a professional security environment and grow within the industry.

Emma Kavalec

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Woodwind Technician

Baker

Education

Bachelor of Arts - Music Education

High School Diploma -

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Woodwind Technician

Baker

Bachelor of Arts - Music Education

High School Diploma -

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