Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Kelley

Newark,OH

Summary

Enthusiastic and self-motivated individual with 6 years of experience serving as a warm, welcoming face to customers as they walk in the door. Seeking an opportunity to work within a family-oriented setting like RCD RV to fulfill my passion for customer service and interacting with people.

Overview

8
8
years of professional experience

Work History

Manager

CHEF SHACK
BUCKEYE LAKE
01.2019 - Current
  • Welcome customers as they walk into the restaurant and make them feel comfortable
  • Provide service advice to customers regarding menu items, hours of operation, and location
  • Accurately and efficiently read and prepare food that is on the ticket
  • Monitor inventory and pick up supplies as needed
  • Manage and update point-of-sale with current menu options.
  • Coached, mentored and trained team members in order to improve their job performance.

Cashier (Seasonal)

BATH AND BODY WORKS
HEATH
11.2018 - 01.2019
  • Greeted customers when they walked in the store and offered assistance
  • Stocked shelves, replenished merchandise when shelves were empty, and organized displays
  • Operated point of service and helped customers check out when they were ready.

Customer service (Seasonal)

PIGEON ROOST FARM
HEBRON
09.2018 - 11.2018
  • Greeted customers and sold tickets to the activities center
  • Excelled in upselling additional activities to add on to the activities center
  • Collected methods of payment and dispense correct change.

Hostess

ROOSTERS
NEWARK
08.2016 - 05.2018
  • Answered phone calls for carryout orders and checked customers out
  • Checked order completion and correctness and ran food out to tables when it was ready
  • Provided assistance to serving staff by cleaning tables and returning dirty dishes to the kitchen.

Education

HIGH SCHOOL DIPLOMA -

Lakewood High School
05-2019

Skills

  • Communication
  • Organization
  • Team Player

References

  • Kevin Gorham, 740-808-0495, Current boss at Chef Shack
  • Brian Viestra, 740-877-5216
  • Jennifer Daniels, 740-334-7664, Nanny for the Daniels family for two summers (2018 and 2019)

Timeline

Manager

CHEF SHACK
01.2019 - Current

Cashier (Seasonal)

BATH AND BODY WORKS
11.2018 - 01.2019

Customer service (Seasonal)

PIGEON ROOST FARM
09.2018 - 11.2018

Hostess

ROOSTERS
08.2016 - 05.2018

HIGH SCHOOL DIPLOMA -

Lakewood High School

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Emma Kelley