EMMA KING
Summary
Relationship-driven development professional enhancing philanthropic initiatives within academic health settings. Proven success in building meaningful partnerships that expanded support from $100,000 to $3.8 million, while collaborating with clinical teams to elevate patient experiences and ensure seamless communication.
Overview
4
4
years of professional experience
Work History
Executive Concierge Specialist
Department of Neurological Surgery, University of Miami
Miami, Florida
03.2025 - Current
- Partner closely and trusted member of the cranial neurosurgery team to streamline and enhance patient–physician communication, ensuring clarity, responsiveness, and a seamless continuum of care.
- Identify, qualify, cultivate, and steward relationships with grateful patients in partnership with physicians and clinical teams. Work closely with faculty to recognize philanthropic opportunities arising from patient care experiences, engage individuals and families through meaningful relationship-building, and strategically transition qualified prospects to the Senior Director of Development for ongoing cultivation, solicitation, and major gift engagement in support of the Brain Tumor Institute.
- Play a key role in significantly expanding philanthropic support for the Institute; past fiscal year increase from $100,000 to $3.8 million.
- Round on patients daily during their hospital stays, collaborating closely with the inpatient clinical team to proactively address concerns, enhance communication, and ensure an exceptional patient experience.
- Coordinate across multidisciplinary teams—including surgical authorization, scheduling, social work, billing, admissions, clinical staff, and management—to facilitate efficient patient flow, timely surgical preparation, and resolution of complex logistical and clinical matters.
- Attend and present operational updates at monthly Spine and Brain conferences with faculty and staff, providing insights, identifying areas for improvement, and contributing to strategic discussions that advance clinical excellence.
- Use the EPIC system to document patient interactions and ensure operational efficiency.
Assistant Physical Therapist
Isokinetic Medical Group- FIFA Medical Center of Excellence
London
05.2024 - 08.2024
- Managed acute and chronic conditions for professional FIFA athletes, ensuring tailored therapy approaches for optimal performance.
- Performed comprehensive evaluations to diagnose musculoskeletal issues and guide effective intervention strategies.
- Designed customized home exercise programs tailored to individual patient needs for continued progress outside of clinic visits.
- Cultivated relationships with doctors, physiotherapists, and patients to enhance therapy outcomes through trust and rapport.
Vice President of Operations
Zeta Tau Alpha, Gamma Iota Chapter
Gainesville, FL
11.2022 - 01.2024
- Facilitated weekly house meetings for over 300 members, enhancing community engagement and communication.
- Executed and managed 60 housing contracts and facilitated move-in/move-out.
- Streamlined record-keeping for house expenses and budget, ensuring accurate financial oversight.
- Coordinated events within the facilities, organizing contracts, security, catering, decorations, and guest lists.
- Collaborated weekly with local and national advisors to provide feedback and develop strategic improvement plans.
- Coordinated social media posts and content, amassing over 14,000 followers.
Education
Bachelor of Science - Applied Physiology and Kinesiology
University of Florida
GainesvilleAffiliations
- National Association of Cancer Center Development Offices (NACCCDO) (2025 - present)
- Operation Smile, University of Florida (2023-2024) Vice President of Recruitment, member
- University of Florida Orthopedic and Athletic Medicine Club (2022-2024) Former member
- Miami City Ballet (2017-2021) Former Artist
- Cleveland Clinic Florida (2016-2020) Volunteer, Philanthropy Institute
Timeline
Executive Concierge Specialist
Department of Neurological Surgery, University of Miami
03.2025 - Current
Assistant Physical Therapist
Isokinetic Medical Group- FIFA Medical Center of Excellence
05.2024 - 08.2024
Vice President of Operations
Zeta Tau Alpha, Gamma Iota Chapter
11.2022 - 01.2024
Bachelor of Science - Applied Physiology and Kinesiology
University of Florida