Emma Koscielski
Shiloh Bar and Grill
KANSASCITY,KS
10
years of professional experience
Dedicated professional with a versatile background in service and equine management. Recognized for strong attention to detail and effective training capabilities, ready to leverage expertise to enhance operational efficiency and customer satisfaction.
Work History
Server Manager
1 Year 11 Months- Trained and supervised team members on menu knowledge and customer service protocols.
- Developed training materials for new hires, improving onboarding experience.
- Streamlined inventory management processes to enhance supply ordering efficiency.
- Ensured compliance with health and safety regulations during service operations.
Barn Assistant
11 Months- Administered daily care routines for horses, ensuring optimal health and well-being.
- Coordinated feeding schedules, maintaining consistency in nutrition and dietary needs.
- Monitored equine behavior for signs of distress or illness, reporting findings to management promptly.
- Assisted with barn maintenance, including cleaning stalls and organizing supplies efficiently.
Server
1 Year 10 Months- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders accurately and efficiently using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new servers on menu knowledge and best service practices.
Barn Assistant
5 Years 7 Months- Trained new staff on safety protocols and standard operating procedures within the barn environment.
- Taught new horse riders how to be safe in the barn, safe on the horse and successful in the saddle.
- Facilitated communication between trainers and riders to ensure alignment on horse training objectives.
- Cleaning, watering and maintaining the over 200 horses and their barns at this facility.
Education
General Studies - Interdisciplinary Field of Study
High School Diploma
Skills
System administration
Staff supervision
Policy implementation
Restaurant operations
Disaster recovery
Backup management
Upselling
Multitasking
Conflict Resolver
Cash Handling
Timeline
Server Manager
Shiloh Bar and Grill
08.2024 - 07.2026Read More
Barn Assistant
Just Cruising Equestrian Center
09.2023 - 08.2024Read More
Server
Llywelyn's Pub
09.2021 - 07.2023Read More
Barn Assistant
Kraus Farms Equestrian Center
02.2016 - 09.2021Read More
Moberly Area Community College
General Studies from Interdisciplinary Field of Study
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Webster Groves High School
High School Diploma
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