Emma Krzymowski
Salt Lake City,UT
Summary
Accomplished Professional Pet Stylist with a proven track record, enhancing customer satisfaction through high-quality grooming and effective complaint resolution. Skilled in appointment scheduling and customer service, I have consistently contributed to increased repeat business and positive referrals. My commitment to professional development and teamwork has driven salon success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Professional Pet Stylist
Dogs Delight Mobile Grooming
10.2023 - Current
- Enhanced customer satisfaction by delivering high-quality grooming services tailored to individual pet needs.
- Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Participated in continuing education courses to stay up-to-date on industry trends and best practices.
- Developed strong relationships with customers, resulting in repeat business and positive referrals.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
- Contributed to the creation of marketing materials highlighting the salon''s services and successes within the community.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Professional Pet Stylist
PetSmart
09.2020 - 05.2023
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Supported an inclusive work environment by collaborating effectively with team members from diverse backgrounds and skillsets.
- Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Promoted additional services such as teeth cleaning or nail trimming, resulting in increased revenue for the salon.
- Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
- Improved salon workflow through effective time management strategies including multitasking and prioritization of tasks.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
Education
No Degree - Public Health
Brigham Young University
Provo, UTHigh School Diploma -
Las Vegas High School
Las Vegas, NV06.2017
Skills
- Customer Service
- Complaint resolution
- Appointment Scheduling
- Product Knowledge
- Documentation
Timeline
Professional Pet Stylist
Dogs Delight Mobile Grooming
10.2023 - Current
Professional Pet Stylist
PetSmart
09.2020 - 05.2023
No Degree - Public Health
Brigham Young University
High School Diploma -
Las Vegas High School
Similar Profiles
Margaret RoganMargaret Rogan
Small Business Owner at Designer Dogs Mobile GroomingSmall Business Owner at Designer Dogs Mobile Grooming
Troy Robert SchnackenbergTroy Robert Schnackenberg
Professional Dog Groomer at Happy Spa Dogs Mobile GroomingProfessional Dog Groomer at Happy Spa Dogs Mobile Grooming
"Randy" Miranda Allen"Randy" Miranda Allen
Dog Groomer at Salty Dogs Mobile GroomingDog Groomer at Salty Dogs Mobile Grooming