Emma Krzymowski
Salt Lake City,UT
Summary
Accomplished Professional Pet Stylist with a proven track record, enhancing customer satisfaction through high-quality grooming and effective complaint resolution. Skilled in appointment scheduling and customer service, I have consistently contributed to increased repeat business and positive referrals. My commitment to professional development and teamwork has driven salon success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Professional Pet Stylist
Dogs Delight Mobile Grooming
2023.10 - Current
- Enhanced customer satisfaction by delivering high-quality grooming services tailored to individual pet needs.
- Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Participated in continuing education courses to stay up-to-date on industry trends and best practices.
- Developed strong relationships with customers, resulting in repeat business and positive referrals.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
- Contributed to the creation of marketing materials highlighting the salon''s services and successes within the community.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Professional Pet Stylist
PetSmart
2020.09 - 2023.05
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Supported an inclusive work environment by collaborating effectively with team members from diverse backgrounds and skillsets.
- Collaborated with fellow stylists to create visually appealing pet styles that aligned with clients'' preferences.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Promoted additional services such as teeth cleaning or nail trimming, resulting in increased revenue for the salon.
- Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
- Improved salon workflow through effective time management strategies including multitasking and prioritization of tasks.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
Education
No Degree - Public Health
Brigham Young University
Provo, UTHigh School Diploma -
Las Vegas High School
Las Vegas, NV06.2017
Skills
- Customer Service
- Complaint resolution
- Appointment Scheduling
- Product Knowledge
- Documentation
Timeline
Professional Pet Stylist
Dogs Delight Mobile Grooming
2023.10 - Current
Professional Pet Stylist
PetSmart
2020.09 - 2023.05
No Degree - Public Health
Brigham Young University
High School Diploma -
Las Vegas High School
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