Emma Kurtz
Milwaukee,WI
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
06.2024 - 09.2024
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
Volunteer
Aurora Sinai Medical Center
01.2024 - 06.2024
- Coordinated patient transportation to ensure timely and efficient care delivery.
- Assisted healthcare professionals in providing compassionate support to patients and families.
- Implemented safety protocols to maintain a clean and secure environment for patients.
- Organized inventory of medical supplies, improving accessibility for staff and reducing wait times.
Server
Tanners Grill and Bar
04.2022 - 09.2023
- Served food and beverages to patrons and immediately remedied issues with orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Host/Server
Monk's Bar And Grill
04.2019 - 04.2022
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assisted servers in seating guests by escorting them to their tables.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
Education
Some College (No Degree) - Nursing
University of Wisconsin, Milwaukee
Milwaukee, WI12-2026
Skills
- Patient care
- Medical terminology
- Charting software
- Customer service
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Interpersonal communication
- Multitasking Abilities
Certification
- CNA - Certified Nurse Assistant: In progress, expected to be certified 05/16/2026
- BLS Provider Certified
References
References available upon request.
Timeline
Server
Olive Garden Restaurant
06.2024 - 09.2024
Volunteer
Aurora Sinai Medical Center
01.2024 - 06.2024
Server
Tanners Grill and Bar
04.2022 - 09.2023
Host/Server
Monk's Bar And Grill
04.2019 - 04.2022
Some College (No Degree) - Nursing
University of Wisconsin, Milwaukee