Emma LaBoube
Speedway Gas Station
Clinton Township
4
years of professional experience
Results-driven professional with a strong focus on customer service, team leadership, and cash handling. Proven track record in enhancing customer satisfaction and ensuring efficient retail operations. Like fast paced work environments.
Work History
Assistant Manager
10 Months- Trained new employees on operational procedures and customer service standards.
- Managed inventory by tracking stock levels and ordering supplies.
- Maintained cleanliness and organization of the store environment for optimal customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Handled cash register operations, ensuring accuracy in transactions and financial reporting. Includes ordering money for the safe.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supported inventory management by monitoring stock levels and placing orders as needed.
- Keep track of all State of Michigan lottery transactions.
Sales Associate
3 Years 4 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction during checkout.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma
Phlebotomy Certification Technician - Phlebotomy
Skills
Customer engagement
Team leadership
Cash management
Decision-making
Time management
Retail operations
Timeline
Assistant Manager
Speedway Gas Station
10.2025 - CurrentRead More
Sales Associate
Big Lots
06.2022 - 10.2025Read More
Macomb Community College
Phlebotomy Certification Technician from Phlebotomy
Read More
Success Virtual Learning
High School Diploma
Read More