EMMA LAMBE
Amherst
Summary
Dynamic legal billing and finance professional skilled in overseeing the full billing cycle for 20+ attorneys, processing 1,000+ invoices monthly. Proven track record of implementing process improvements that enhance accuracy and efficiency, while supporting financial reporting and banking activities. Aiming to bring this expertise to a Billing Manager role.
Overview
13
13
years of professional experience
Work History
Legal Billing Coordinator
Rupp Pfalzgraf LLC
Buffalo
05.2024 - Current
- Manage the complete monthly billing cycle for 20+ attorneys, processing over 1,000 invoices each month using Aderant while ensuring accurate, timely billing and compliance with firm policies.
- Generate, review, edit, and finalize prebills while partnering with attorneys to resolve billing questions and meet critical month-end deadlines.
- Process billing adjustments, write-offs, write-downs, and billing corrections while maintaining a high level of accuracy.
- Administer ACH payments, investigate payment activity, verify banking transactions, and resolve discrepancies.
- Access firm bank accounts to support transaction verification, and payment research while maintaining strict confidentiality and financial controls.
- Partnered with Director of Finance to support billing operations, financial reporting, banking activities, and Accounting Department initiatives.
- Trained and mentored administrative support staff on billing procedures, Aderant functionality, and firm processes to enhance team capabilities.
- Identified opportunities to improve billing workflows and strengthen operational effectiveness within Finance Department.
- Provide accounting and financial administration for Hamilton Equity Group (HEG), Liberty, Washington, and GoToVerdict utilizing QuickBooks, including transaction processing, financial record maintenance, and account management.
Provider Relations Coordinator
Fallon Health Weinberg
Amherst
04.2022 - 01.2024
- Collaborated with internal departments, including claims and customer service, to resolve provider-related issues.
- Performed on-site visits to assess quality assurance standards at contracted facilities.
- Served as primary contact for providers, addressing inquiries and requests promptly and professionally.
- Researched and analyzed data to facilitate accurate claims resolutions.
Administrative Assistant
Ken-Ton Presbyterian
Buffalo
08.2021 - 04.2022
- Coordinated office operations, maintained confidential records, and managed financial transactions to ensure smooth daily functioning.
- Supported leadership by scheduling appointments, managing documents, and overseeing administrative operations to facilitate effective workflow.
- Conducted interviews and served as primary point of contact for potential
residents
Billing Assistant
Goldberg Segalla
Buffalo
04.2018 - 03.2020
- Supported month-end billing activities while collaborating with attorneys and accounting staff.
- Assisted in resolving billing discrepancies and responded to client inquiries promptly.
- Calculated, prepared and issued, invoices, account statements and other financial statements according to established procedures.
Accounting Team Member
Wegmans
Buffalo
02.2013 - 10.2016
- Ensured precise financial reporting by verifying billing data and maintaining financial accuracy.
- Assisted in onboarding and training new team members to promote integration and knowledge sharing.
- Effectively maintained financial records using internal accounting software and systems.
- Conducted daily account reconciliations to identify discrepancies and ensure accuracy.
Education
Associate in Arts (A.A.) - Liberal Arts
Niagara County Community College
Skills
- Legal billing operations
- Full billing cycle management
- Aderant and QuickBooks proficiency
- Financial reporting and analysis
- ACH processing
- Attorney billing and adjustments
- Microsoft Excel and Office 365
- Workflow optimization
- Staff training and mentoring
- Problem solving strategies
- Confidential financial information handling
Accomplishments
- Trusted partner to the Director of Finance on billing operations, banking activities, financial reporting, and department initiatives.
- Manage billing for 20+ attorneys, processing 1,000+ invoices each month using Aderant.
- Oversee accounting and financial administration for Hamilton Equity Group (HEG), Liberty, Washington, and GoToVerdict utilizing QuickBooks.
- Process ACH payments and investigate payment activity.
- Train and mentor administrative support staff while serving as a billing resource across departments.
- Consistently assume responsibilities beyond the scope of the Legal Billing Coordinator role to support Finance Department operations.
Timeline
Legal Billing Coordinator
Rupp Pfalzgraf LLC
05.2024 - Current
Provider Relations Coordinator
Fallon Health Weinberg
04.2022 - 01.2024
Administrative Assistant
Ken-Ton Presbyterian
08.2021 - 04.2022
Billing Assistant
Goldberg Segalla
04.2018 - 03.2020
Accounting Team Member
Wegmans
02.2013 - 10.2016
Associate in Arts (A.A.) - Liberal Arts
Niagara County Community College