Emma Lentz
Fontana,CA
Summary
A dedicated employee able to always provide kind and understanding service to customers. A year+ of experience in a fast-paced restaurant environment. Seeking to gain more experience with customer service and advance in a career.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Popeye's Louisiana Kitchen
07.2022 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Volunteer
Spikes Ford
06.2017 - 06.2017
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
Education
High School Diploma -
Oak Hills High School
Oak Hills, CA05.2022
Skills
- Payroll Verification
- Staff Development
- Continuous Improvements
- Speaking
- Time Management
- Good Team Worker
Timeline
Shift Supervisor
Popeye's Louisiana Kitchen
07.2022 - 05.2023
Volunteer
Spikes Ford
06.2017 - 06.2017
High School Diploma -
Oak Hills High School
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