Marilyn Hansen
Lincoln,NE
Summary
Motivated Shift Supervisor experienced in Type environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply Number years of experience to improve operations.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
KFC
06.2011 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
Graduate -
North High School
Omaha, NESkills
- Production Management
- Cash Handling Expertise
- Suggestive Selling
- Judgment and Decision-Making
- Train Employees
- Hospitality Management
- Hiring and Training
- Safety Awareness
- Payroll Verification
- Labor and Food Cost Control
- Supply Requisition
- Speaking
- Guest Satisfaction
- Inventory Management
- Critical Thinking
- Schedule Oversight
- Order Supplies
- Guest Inquiries
- Employee Performance Monitoring
- Money Transfers
- Deposit Verification
- Team Member Motivation
- Cash Register Operations
- Instructing
- Control of Expenses
Timeline
Shift Supervisor
KFC
06.2011 - 08.2023
Graduate -
North High School
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