Emma Lewallen
Stephenville,TX
Summary
Driven professional with a proven track record in enhancing customer experiences and sales revenue at Ivy School Uniforms. Skilled in first aid and CPR, showcasing a commitment to safety and excellent customer service. Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual offering 2 years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures.
Overview
3
3
years of professional experience
Work History
Beverage Cart Attendant and Waitress.
Texas Star Golf Course
05.2023 - 08.2024
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
Retail Sales Associate
Ivy School Uniforms
05.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Lifeguard
Gaylord Texan Resort & Convention Center
05.2021 - 10.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Colleyville Heritage High School
Colleyville, TX05.2023
Skills
- Beverage Preparation
- Reliability and punctuality
- Order Accuracy
- Excellent customer service
- Alcohol awareness
- Salesmanship
Timeline
Beverage Cart Attendant and Waitress.
Texas Star Golf Course
05.2023 - 08.2024
Retail Sales Associate
Ivy School Uniforms
05.2022 - 08.2022
Lifeguard
Gaylord Texan Resort & Convention Center
05.2021 - 10.2021
High School Diploma -
Colleyville Heritage High School
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