Hi, I’m
Emma Liddy
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
years of professional experience
Work History
SafewayPhoenix, AZ
Floral Assistant
02.2014 - Current
Job overview
- Worked flexible hours across night, weekend and holiday shifts.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Imparted knowledge on plants and flowers to customers.
- Prepared potted plants and bouquets based on customer requirements.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events
SafewayPhoenix, AZ
Grocery Checker
08.2010 - Current
Job overview
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Performed cash, card and check transactions to complete customer purchases.
- Retrieved items for customers and verified prices.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to accurately process and record customer payments.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Processed refunds and exchanges in accordance with company policy.
- Prepared orders for customers without delay to deliver excellent service.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Learned duties for various positions and provided backup at key times.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Removed trash, swept, and mopped floors for professional appearance.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Desert Vista High School, Phoenix, AZ
High School Diploma
05.2011
Skills
- Customer Needs Assessments
- Cash Register Operations
- Critical Thinking
- Efficient Data Entry
- Flower arranging
Timeline
Floral Assistant
Safeway
02.2014 - Current
Grocery Checker
Safeway
08.2010 - Current
Desert Vista High School
High School Diploma
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