Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Emma Lockeby

Summary

Front of House Team Member with experience in customer service and order taking. Exposure to many different social situations, both in-person and over the phone. Familiarity with answering phone calls and relaying information to guests.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Chick-fil-A
06.2023 - Current
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

Ouachita Parish High School
Monroe, LA
05.2024

Skills

  • Team Leadership
  • Dependable and Cooperative
  • Adaptability and Flexibility
  • Guest service
  • Effective Communication
  • Interpersonal Skills
  • Phone Etiquette
  • Strong Work Ethic

Additional Information

Gridiron captain for two years in high school, in which I was tasked with leading my team, creating fun and unique slogans and ideas, and participating in activities during football season. Library worker in school for one year, with experience in answering the phone, assisting students with finding books and checking them out, and creating fun crafts for students as well.

Timeline

Front of House Employee

Chick-fil-A
06.2023 - Current

High School Diploma -

Ouachita Parish High School

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Emma Lockeby