Emma Louis
Round Rock ,TX
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Stellar work ethic, motivational approach, and upbeat nature. Skilled at training employees and generating organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Domino's Pizza
12.2023 - Current
- Offered hands-on assistance to customers, anticipating needs, and maintaining current knowledge of company promotions in person and over the phone.
- Monitored cash intake and deposit records up to one thousand dollars nightly, balancing a store till with daily sales and invoices
- Cultivated positive rapport with staff to promote employee retention and encourage flexibility in scheduling.
- Opened and closed store and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Andy's Frozen Custard
10.2021 - 03.2023
- Created a custom grading system from scratch to establish performance goals for employees and provide feedback on areas needing growth
- Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set structured targets for employees to drive store success and strengthen motivation
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
Education
Bachelor of Arts - English Literature
Hollins University
Roanoke, VA01-2020
Skills
- Workload management
- Customer rapport
- Adaptability and flexibility
- Money handling
- Staff management
Timeline
Assistant Manager
Domino's Pizza
12.2023 - Current
Assistant Manager
Andy's Frozen Custard
10.2021 - 03.2023
Bachelor of Arts - English Literature
Hollins University
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