Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Accomplishments
Interests
Quote
Timeline
AssistantManager
Ashley Smith
Open To Work

Ashley Smith

Woodstock,GA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Assistant ManagerWaitress/Table BusserCustomer Service RepresentativeAssistantSales Agent

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Woodstock, GAHolly Springs, GARoswell, GAAlpharetta, GA
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceFlexible work hours

Summary

Dedicated professional with expertise in customer service, conflict resolution, and health and safety compliance. Demonstrated success in training staff and improving operational efficiency, leading to enhanced customer satisfaction. Proven track record of implementing effective solutions in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Burger King
Roswell, Georgia
07.2023 - 02.2024
  • Trained new employees on operational procedures and customer service standards to enhance team readiness.
  • Managed inventory levels and assisted GM and RM with ordering supplies to maintain operational efficiency.
  • Managed inventory levels and collaborated with GM and RM on supply orders to ensure operational efficiency.
  • Ensured compliance with health and safety regulations within the restaurant environment.
  • Resolved customer complaints and inquiries to support management and improve customer satisfaction.

Expiditor

Burger King
Hickory Flat, GA
07.2020 - 08.2022
  • Monitored stock levels and reported shortages to management.
  • Assisted team members in organizing and maintaining storage areas.
  • Implemented safety protocols for handling food items and equipment.
  • Coordinated service for food runners and other kitchen staff.
  • Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
  • Illustrated knowledge of menu and service offerings to educate guests.

Assistant Teacher

The Little Red School House
Canton , GA
07.2021 - 06.2022
  • Assisted lead teachers in daily classroom activities and lesson planning.
  • Supported students' learning through individualized attention and guidance.
  • Organized classroom materials to enhance accessibility and maintain a tidy learning environment.
  • Facilitated group activities that fostered teamwork and enhanced social skills among students.
  • Collaborated with parents to provide regular updates on student progress and strengthen home-school connections.
  • Implemented educational games and activities to engage young learners effectively.
  • Monitored student behavior and ensured adherence to school policies.
  • Promoted a secure and organized environment for student learning.
  • Led small group activities aimed at encouraging participation and engagement among students.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Collaborated with other staff members to ensure student success.

Waitress/Table Busser

Two Brothers BBQ
Ball Ground, GA
07.2019 - 01.2021
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Managed multiple tables while ensuring timely food and drink delivery.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers during meal service to gauge satisfaction and promptly address any concerns.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Handled customer inquiries and resolved issues with professionalism and care.
  • Developed positive relationships with regular customers through friendly conversation.
  • Collaborated with kitchen staff to fulfill special requests and dietary needs.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained cleanliness and organization of dining areas to create a welcoming environment for guests.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Resolved customer concerns quickly and escalated issues to management.

Education

High School Diploma -

Creekview High School
Canton, GA
05-2022

Some College (No Degree) - Biology

Young Harris College
Young Harris

Some College (No Degree) - Accounting/Finance

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service
  • Complaint resolution
  • Conflict resolution
  • Team leadership
  • Staff training
  • Staff supervision
  • Workload management
  • Problem-solving
  • Financial reporting
  • Safety compliance
  • Written communication
  • Motivation techniques
  • Workload management
  • Motivation techniques

Languages

English
Native language
French
Beginner
A1

Certification

ServSafe Certification - 2023-2028

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised and Managed team of 15 staff members.
  • Received my certification as a Tax Professional (2024)

Interests

Animals/Pets

Data Entry

Microsoft Platform

Technology

Gaining Knowledge

Trying New Things

Quote

Attachment is the great fabricator of illusions; reality can be attained only by someone who is detached.
Simone Weil

Timeline

Assistant Manager

Burger King
07.2023 - 02.2024

Assistant Teacher

The Little Red School House
07.2021 - 06.2022

Expiditor

Burger King
07.2020 - 08.2022

Waitress/Table Busser

Two Brothers BBQ
07.2019 - 01.2021

High School Diploma -

Creekview High School

Some College (No Degree) - Biology

Young Harris College

Some College (No Degree) - Accounting/Finance

Southern New Hampshire University

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Ashley Smith