Emma MacDonald
Allentown,PA
Summary
Dedicated and computer proficient individual, eager to learn and help make a positive impact as a member of a team. I desire to join an organization that helps make a positive impact on the lives of its clients. Skilled Optometric Technician with background in providing high-quality patient care, conducting vision tests and maintaining sophisticated optometry equipment. Strengths include strong communication skills, ability to work well under pressure, and adaptability in fast-paced environments. Previous roles have brought about improved office efficiency and heightened patient satisfaction through proactive problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Optometric Technician
Americas Best Contacts And Eyeglasses
Allentown, PA
05.2024 - Current
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Reduced wait times for patients by efficiently preparing examination rooms before appointments commenced.
Sales Associate
Kohl's
Allentown, PA
05.2021 - 05.2024
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in the store.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Operated the Amazon return desk to ensure proper return processes were followed, and customer needs were met.
- Restocked shelves of items that were tried on, but not desired.
- Ensured that the Men's and Women's departments were properly stocked and presentable.
Water Park Associate
Dorney park and Wildwater Kingdom
05.2018 - 05.2020
- Responsible for the safety of patrons
- Ensured patron compliance of park rules
- Maintained cleanliness of surrounding area
Education
High School Diploma -
Parkland High School
Allentown, PA06.2021
High School Diploma -
Lehigh Career And Technical Institute
Schnecksville, PA06-2021
Some College (No Degree) - Digital Media
Northampton Community College
Bethlehem, PASkills
- Computer Proficiency
- Customer service
- Compassionate and kind demeanor
- Multi-tasking
- Reliable and punctual
- Reliable and punctual
- Appointment setting
- Pre-testing procedures
- Appointment scheduling
- Retinal photography
- Visual field testing
- Color vision testing
- Patient testing
- Eyewear adjustments
- Chart preparation
Personal Information
Certification
- Level 1 Optometric Technician
Timeline
Optometric Technician
Americas Best Contacts And Eyeglasses
05.2024 - Current
Sales Associate
Kohl's
05.2021 - 05.2024
Water Park Associate
Dorney park and Wildwater Kingdom
05.2018 - 05.2020
High School Diploma -
Parkland High School
High School Diploma -
Lehigh Career And Technical Institute
Some College (No Degree) - Digital Media
Northampton Community College
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