Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Emma Manganelli

Beaufort,SC

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving.

Overview

3
3
years of professional experience

Work History

Cashier/Customer Service

Chipotle Mexican Grill
03.2023 - Current
  • Assist customers with decision-making when it comes to choosing what to order.
  • Lifted up to 30 pounds at once
  • Developed and managed relationships with customers to increase customer loyalty
  • Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store
  • Performed cash, card, and check transactions to complete customer purchases
  • Used POS system to enter orders, process payments, and issue receipts

Cashier/Customer Service

Zaxby's
10.2022 - Current
  • Cashing people out
  • Bagging food, handing it out
  • Resolved customer complaints and maintained
  • Met customer service goals and exceeded customer expectations.
  • Actively listened to customers, handled concerns quickly
  • Restocking stuff around the store
  • Helping others out in the store when we are short-staffed

Sales Associate

Plato's Closet
07.2022 - Current
  • 1
  • Checking people out and signing people in for Buy ins 2
  • Organizing the store and making sure it looks its best. 3
  • Helping open the store in the morning and closing the store at night. 4
  • I accomplished learning the register very quickly. 5
  • Helping customers 6
  • Answering any questions the customers had to the best of my ability 7
  • This job was very customer service detailed and at times very fast pace and I did well with keeping up with this environment and still completing task
  • All while having a really good attitude And a smile on my face.

Sales Associate

Victoria's Secret
10.2021 - 10.2021
  • 1
  • Helped customers find things they were looking for around the store 2
  • Greeted customers when they entered the store. 3
  • Even though I did not work here long I still give it 110% each day I worked and made sure that the customer was receiving the best service possible.

Main Receptionist

nail salon
08.2021 - 08.2021
  • 1
  • Answered the phones 2
  • Scheduled appointments
  • Greeted an helped customers sign in
  • Helped where I could with the nail techs
  • This was a fast pace job that I did well in an I loved talking to the customers making sure they were taken care of an happy.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.

Babysitter

No company
05.2020 - 08.2020
  • I worked in the morning and afternoons
  • I prepared food for the child
  • Cleaned up around the house

Education

High school diploma -

Brandon High School
Brandon, FL
06.2021

Skills

  • Babysitting
  • Childcare
  • Nanny
  • Pet Sitting
  • Meal Preparation
  • Front Desk
  • Cashiering
  • Toddler Care
  • Multitasking
  • Basic Math Functions
  • Recording Counts
  • Shelving Items
  • Customer Complaint Resolution
  • Cash Register Operation
  • Telephone Reception
  • Rewards Programs

Additional Information

  • I work very well in group settings and alone when required.
  • Three adjectives to describe me would be kind, hard-working, and determined.
  • I work well in fast-paced environments.
  • I'm a quick learner.
  • I'm punctual.

Timeline

Cashier/Customer Service

Chipotle Mexican Grill
03.2023 - Current

Cashier/Customer Service

Zaxby's
10.2022 - Current

Sales Associate

Plato's Closet
07.2022 - Current

Sales Associate

Victoria's Secret
10.2021 - 10.2021

Main Receptionist

nail salon
08.2021 - 08.2021

Babysitter

No company
05.2020 - 08.2020

High school diploma -

Brandon High School

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Emma Manganelli