Emma Maruska
Waukesha,WI
Summary
I am reliable, diligent and ambitious with fruitful communication skills. I possess a positive and client-focused attitude within a professional work environment while accomplishing steadfast and dependable work. I excel at prioritizing the completion of tasks and remaining productive while balancing multiple projects. I have a broad range of knowledge and a captivating desire to continue learning everyday. I am goal oriented and strive to be the best version of myself in and out of a work setting. I consider myself to be a trustworthy, hard-working individual with an optimistic personality.
Overview
5
5
years of professional experience
Work History
VA Paralegal
Tabak Law, LLC
03.2021 - Current
- I identify and analyzed legal documents.
- I enter client data into LawRuler software to manage records and customer relationships.
- I produce well-researched and articulate legal drafts and briefs.
- I research documents and publications to establish case-altering details and evidence.
- I assist Veterans in preparing forms, documentation and applications with the goal of helping them obtain their benefits.
- I review claim folders for completeness and conformity to guidelines prior to submission.
- I work successfully with diverse groups of co-workers to accomplish goals and address issues related to our product and services.
- I work closely with team members to deliver project requirements, development solutions and meet deadlines.
- I maintain health relationships with co-workers, clients and management.
- I have assisted management in the completion of training manuals for new employees.
- I maintain a client load of approximately 180-200 clients.
- I successfully work with Excel spreadsheets for tracking information, managing cases and creating graphs.
- I have assisted in training new employees with focus on performance strategies, company/office procedures, customer relations and analyzing legal documentation.
- I organize client calendars and manage high volume calls.
Application Specialist
Tabak Law, LLC.
06.2019 - 03.2021
- I developed customized solutions for clients, resulting in increased satisfaction and retention rates.
- I communicated effectively with management and clients to increase productivity and all-around satisfaction.
- I developed greater organizational skills and communication assets.
- I processed and screen clients intakes.
- I developed my abilities of working with technology (i.e. Excel).
- I assisted case management with the processing of representation paperwork.
- I offered assistance to the Veteran's benefits department in preparing and opening client cases/files.
Education
No Degree - Communications
University of Wisconsin-Milwaukee
Milwaukee, WI2026
High School Diploma -
Wauwatosa East High School
Wauwatosa, WI01.2020
Skills
- Document Filing
- Exceptional Writer
- Organizational Skills
- Detail-oriented
- Customer Service
- Effective Communication
- Empathy
- Self-motivated
- Time Management Skills
- Analytical
- Conflict Resolution
- Managing Records
- Reliable and Trustworthy
- Critical Thinking
Timeline
VA Paralegal
Tabak Law, LLC
03.2021 - Current
Application Specialist
Tabak Law, LLC.
06.2019 - 03.2021
No Degree - Communications
University of Wisconsin-Milwaukee
High School Diploma -
Wauwatosa East High School
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