Emma Mathes

Providing day-to-day administrative support to managers, analysts, and other staff in a fast-paced laboratory.

Managing client communication via phone calls and emails to provide timely service.

Entered and maintained laboratory project data in internal databases and tracking systems.

Maintaining organized digital and physical filing systems for laboratory reports.

Preparing and distributing reports containing confidential information.

Supervise students in a Special Education classroom setting and assist the teacher with group instruction and learning activities.

Working alongside the teacher in maintaining a controlled, safe classroom environment with lesson/work plans.

Aiding students with educational skills involving communication, reading, writing, basic arithmetic, art, and computer usage.

Performing a variety of clerical activities related to the function of assigned school site office and/or programs.

Answering telephones, taking messages, and/or referring callers and visitors to appropriate sources/staff.

Operating a variety of office equipment to process forms, applications, and/or other paperwork for school office and programs.

Communicating and interacting with guests to build an inclusive guest experience.

Problem solving and decision making to positively impact the guest experience and resolving guest concerns.

Demonstrated a culture of ethical conduct, safety and compliance.

Maintaining a clean, clutter free work area.