Summary
Work History
Education
Timeline
Skills
CustomerServiceRepresentative

Emma McBride

Spring,TX

Summary

Detail-oriented Customer Service Representative with strong focus on enhancing guest satisfaction and driving revenue. Skilled in managing customer expectations during busy periods and executing effective upselling strategies. Committed to maintaining organized workspaces to ensure operational efficiency.

Work History

Customer Service Representative

Main Event
  • Took orders from guests while ensuring timely service and accuracy.
  • Provided exceptional customer service, enhancing guest satisfaction.
  • Managed customer expectations during busy periods with honesty and transparency.
  • Executed effective upselling strategies, increasing revenue per transaction.
  • Coordinated food delivery to ensure prompt service and quality.
  • Maintained a clean and organized workspace to foster efficiency.

Education

High School Diploma -

Spring High
19428 I-45, Spring, TX 77373

Timeline

Customer Service Representative

Main Event

High School Diploma -

Spring High

Skills

  • Customer service
  • Upselling techniques
  • Multitasking
  • Order management
  • Guest satisfaction
  • Time management
  • Food coordination
  • Workspace organization
  • Revenue generation
  • Expectation management
Emma McBride