Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EMMA MCCORMICK

Plymouth Meeting,PA

Summary

Dedicated and adaptable Exercise Science student with a strong background in fast-paced customer service environments. Proven ability to manage multiple responsibilities, resolve conflicts professionally, and collaborate effectively within diverse teams. Passionate about health, wellness, and community engagement, supported by a solid foundation in time management, communication, and problem-solving skills. Committed to leveraging these strengths to positively contribute to team dynamics and enhance client experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Cedar Hollow Inn
Malvern, PA
12.2024 - Current
  • Engaged with patrons to ensure satisfaction and foster a welcoming atmosphere during their dining experience.
  • Facilitated training sessions for new staff on menu items and service protocols.
  • Streamlined communication with kitchen staff to enhance order delivery speed and overall workflow efficiency.
  • Coordinated dining service for several tables simultaneously, ensuring timely and attentive customer care.

Waitress

Stolen Sun
Exton, PA
05.2024 - 12.2024
  • Facilitated accurate order management and delivery to enhance customer satisfaction in a fast-paced setting.
  • Maximized revenue by upselling menu items and efficiently processing payments.
  • Coordinated with kitchen staff to uphold high standards of order accuracy.

Waitress

Osteria Ama
West Chester, PA
05.2023 - 08.2024
  • Delivered attentive service to enhance customer satisfaction.
  • Managed and mediated customer issues, providing solutions to enhance service quality.
  • Assisted team operations to ensure a tidy and organized environment.

Education

Bachelor of Science - Exercise Science

West Chester University
West Chester, PA
05-2026

Skills

  • Customer Service
  • Time Management
  • Conflict Resolution
  • Team Collaboration Adaptability in Dynamic Environments
  • Microsoft 365
  • Google Applications

Certification

CPR Certified

Timeline

Waitress

Cedar Hollow Inn
12.2024 - Current

Waitress

Stolen Sun
05.2024 - 12.2024

Waitress

Osteria Ama
05.2023 - 08.2024

Bachelor of Science - Exercise Science

West Chester University