Emma McNitt
Fremont,MI
Summary
Organized and dependable job seeker, willing to take on added responsibilities to meet team goals. Prioritizes customer satisfaction along with creating a positive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Newaygo County Mental Health
07.2023 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Treated clients and families with respect and dignity.
Team Member
Jean Marie's
07.2021 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Gathered, organized and input information into digital database.
- Worked different stations to provide optimal coverage and meet company goals.
Education
High School Diploma -
West Ottawa High School
Holland, MI05.2023
Medical Office Assistant Certification - Medical Office Assistant
Careerline Tech Center
Holland, MI05.2023
Phlebotomy Certification - Phlebotomy
Careerline Tech Center
Holland06.2022
Skills
- Peer Relationships
- Stocking and Replenishing
- Attention to Detail
- Telephone Communication skills
- Vital Signs
- CPR/First Aid
- Venipuncture
- Excellent Customer Service Skills
- Guest Satisfaction
- Computer Skills
Certification
* Certified Phlebotomy Technician- June 2022
* Heart saver for k-12 schools-May 2023
*Basic Life Support-May 2023
* General Industry Safety and Health(OSHA)-May 2022
*Customer Service -December 2022
* CPI (Crisis intervention)- September 2023
Timeline
Behavioral Technician
Newaygo County Mental Health
07.2023 - Current
Team Member
Jean Marie's
07.2021 - 06.2023
High School Diploma -
West Ottawa High School
Medical Office Assistant Certification - Medical Office Assistant
Careerline Tech Center
Phlebotomy Certification - Phlebotomy
Careerline Tech Center
* Certified Phlebotomy Technician- June 2022
* Heart saver for k-12 schools-May 2023
*Basic Life Support-May 2023
* General Industry Safety and Health(OSHA)-May 2022
*Customer Service -December 2022
* CPI (Crisis intervention)- September 2023
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