Emma Menezes
Sonora,CA
Summary
Motivated, with engaging and friendly personality. Upbeat, hardworking and anticipating customer needs to ensure good and enjoyable service.
Overview
4
4
years of professional experience
Work History
Barista
Jesse McCormick
08.2023 - 01.2024
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Worked at the register, engaging with hundreds of customers daily, took orders, offered recommendations and handled money.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Server
Francis Vega
03.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Dock Hand
Heidi Lupo
06.2020 - 09.2022
- Loaded and unloaded costumers on and off Motorboats, party boats, and kayaks
- Verbally instructed costumers rules and instructions for operating rental boats
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Sanitized, filled gas, and cleaned each boat, kayak, and party boat between each rental at a quick pace for good service
Education
High School Diploma -
Columbia College
Columbia, CASkills
- Food Preparation and Safety
- Cash Handling
- Server Training
- Guest Flow
- Friendly and easy to work with
- Good under pressure
- Fast learner
- Good costumer service
Timeline
Barista
Jesse McCormick
08.2023 - 01.2024
Server
Francis Vega
03.2023 - 07.2023
Dock Hand
Heidi Lupo
06.2020 - 09.2022
High School Diploma -
Columbia College