Emma Moreno
New Braunfels,TX
Summary
Customer service and sales associate with 2 years experience, and a robust foundation in driving sales and sales strategy, gained through roles at American Eagle and Whataburger. Demonstrates a strong desire to learn and natural ability for engaging with customers, contributes to team success, ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
American Eagle Outfitters
02.2025 - Current
- Advertises Promotions to drive sales
- Engages with customers to secure sales
- Presents product to encourage purchases
- Resolves customer inquiries swiftly and efficiently
- Contributes to team initiatives to achieve sales and loyalty targets
- Handles transactions accurately and efficiently
- Assists customers based off needs
Team Member
Whataburger Inc.
02.2023 - 10.2024
- Follows company food safety and sanitation standards
- Prepares ingredients with clean and sanitized tools/area and stores with proper labels
- Confirms drawer is the correct amount before and after shift
- Acknowledges and greets customers politely
- Collaborates with the rest of the team to fulfill orders and maintain restaurant cleanliness
- Handles drive thru/dine in orders and transactions quickly and correctly
- Prepares bags/trays and beverages for drive thru, dine in, and online orders efficiently
- Maintains dining room cleanliness
- Stocks drink station and ensures coffee and/or tea are fresh and full
Education
GED -
Davenport High School
San Antonio, TX09.2024
Skills
- Conflict Resolution
- Customer Retention
- Time Management
- Verbal Communication
- Product Knowledge
- Critical Thinking
- Computer Literacy
- Sales Strategy
- Data Entry
- Customer service
Timeline
Brand Ambassador
American Eagle Outfitters
02.2025 - Current
Team Member
Whataburger Inc.
02.2023 - 10.2024
GED -
Davenport High School