Jesenia Garcia
Fort Worth
Summary
Dynamic Brand Ambassador with hands-on experience in customer engagement and a commitment to enhancing brand visibility. Currently contributing to American Eagle and Abercrombie & Fitch, showcasing adaptability and quick learning. Proficient in conflict resolution and adept at upselling, with a keen eye for fashion trends and brand aesthetics. Strong attention to detail complements effective inventory management and restocking abilities. Continuously pursuing a Bachelor's degree in Social Work at Texas Christian University, demonstrating a dedication to personal and professional growth.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Abercrombie & Fitch
Fort Worth, TX
09.2025 - Current
- Engaged customers through product knowledge and brand to enhance shopping experience.
- Collaborated with team members to maintain store presentation and uphold visual merchandising standards.
- Assisted in training new ambassadors on brand values, product features, and customer interaction techniques.
- Monitored inventory levels and provided feedback for restocking needs to ensure product availability.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Processed incoming shipments efficiently.
- Processed customer transactions efficiently using point-of-sale systems.
Brand Ambassador & Stylist
American Eagle Outfitters, Inc
Fort Worth, TX
04.2024 - Current
- Demonstrated knowledge of store product and services
- Performed cashier duties such as ringing up sales, processing payments, and returns/exchanges
- Assisted customers with finding the right product for their needs
- Promoted special offers and discounts to encourage additional purchases
- Greeted customers upon entering the store and provided assistance
- Stocked shelves with merchandise according to company standards
- Maintained a well organized store during peak hours
Sandwich Artist
Chicken Salad Chick
Fort Worth, TX
05.2021 - 10.2021
- Verified that prepared food met quality standards prior to serving it to customers
- Assisted team members during peak hours when necessary
- Prepared food items such as sandwiches, salads, and soups according to customer orders or company recipes
- Provided excellent customer services by addressing inquires promptly and professionally
- Maintained cleanliness of work area throughout shift
Education
Bachelors of Social Work -
Texas Christian University
05-2027
Skills
- Conflict resolution
- Team collaboration
- Communication skills
- Reliability and punctuality
- Inventory management
- Brand visibility
- Attention to detail
Affiliations
Phi Mu sorority member
Academy 4 Mentor
Harris College Lead Ambassador
The Warm Place non-profit organization facilitator
Languages
English
Spanish
Timeline
Brand Ambassador
Abercrombie & Fitch
09.2025 - Current
Brand Ambassador & Stylist
American Eagle Outfitters, Inc
04.2024 - Current
Sandwich Artist
Chicken Salad Chick
05.2021 - 10.2021
Bachelors of Social Work -
Texas Christian University