Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Emma Morrissey

Raynham,MA

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. As well as a customer-oriented Supervisor with 4 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Blends superb time management and organizational skills to drive group success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor, Rx

CVS Pharmacy
Raynham, Massachusetts
12.2022 - Current
  • Prepare medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Team with peers, technicians and pharmacists to prioritize and complete orders.
  • Perform data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Create new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assist in training new employees on pharmacy procedures.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Shift Supervisor

CVS Pharmacy
Raynham, Massachusetts
11.2021 - 12.2022
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Completed opening and closing duties to facilitate business operations.
  • Resolved customer complaints and reported issues to senior management.

Cashier

CVS Pharmacy
Raynham, MA
12.2019 - 11.2021
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Bachelor of Science - Public Health

University of Massachusetts Amherst
Amherst, MA
05-2026

High School Diploma -

Bridgewater-Raynham Regional
Bridgewater, MA
06-2022

Skills

  • Medication Dispensing
  • Sales Strategies
  • Workflow Optimization
  • Customer Service
  • Advising and Educating Patients
  • Patient Advocacy
  • Multitasking
  • Excellent Communication

Certification

  • Pharmacy Technician License - February 2024

References

References available upon request.

Timeline

Shift Supervisor, Rx

CVS Pharmacy
12.2022 - Current

Shift Supervisor

CVS Pharmacy
11.2021 - 12.2022

Cashier

CVS Pharmacy
12.2019 - 11.2021

Bachelor of Science - Public Health

University of Massachusetts Amherst

High School Diploma -

Bridgewater-Raynham Regional

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Emma Morrissey