Summary
Overview
Work History
Education
Skills
Timeline
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Emma Mueller

Raleigh,NC

Summary

Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Piper's Tavern
Raleigh, NC
08.2024 - 12.2024
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Verified accuracy of orders before delivering them to customers' tables.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Helped service staff handle demand by distributing food and beverages.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.

Equestrian Trail Guide

Dead Broke Farm
Raleigh, NC
05.2024 - 07.2024
  • Demonstrated excellent communication skills when addressing customer inquiries or concerns.
  • Acquired tickets and fees from individuals and larger groups prior to start of tour.
  • Adhered to company policies regarding animal care standards at all times.
  • Led guided rides for groups of varying sizes along designated trails in a safe manner.
  • Instructed riders in basic riding techniques such as mounting and dismounting safely and controlling their horse at various speeds.
  • Performed minor repairs on saddles, bridles or other equipment when necessary.
  • Provided instructions and safety tips to riders before each trail ride.
  • Conducted assessments of horses' health and welfare, including hoof care, grooming, tacking up, feeding, and exercising.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Oak Hill Academy
Mouth Of Wilson, VA
05-2024

Skills

  • Memory retention
  • Customer service
  • Greeting guests
  • Waitlist management
  • Cash handling
  • Table bussing
  • Cleanliness and hygiene

Timeline

Restaurant Hostess

Piper's Tavern
08.2024 - 12.2024

Equestrian Trail Guide

Dead Broke Farm
05.2024 - 07.2024

High School Diploma -

Oak Hill Academy

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