Emma Nicholson
Morehead City,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Amos Mosquito's Restaurant & Bar
Atlantic Beach, NC
01.2024 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with health department regulations regarding food handling, storage and sanitation standards.
- Resolved customer complaints in a polite manner according to company policy.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Supported other wait staff members when needed during peak times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Restaurant Hostess
Amos Mosquito's Restaurant & Bar
Atlantic Beach, NC
01.2022 - Current
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Maintained a high level of consistency in following standard procedures for cash register reconciliation after every shift.
- Provided menus and answered questions about menu items and specials.
- Greeted customers and escorted them to their tables.
- Answered phone inquiries to record takeout orders and respond to service questions.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Pharmacy Technician Student
Broad Street Clinic
Morehead City, NC
05.2023 - 07.2024
- Monitored expiration dates on medications stocked in the pharmacy.
- Assisted in the preparation of medications by counting out pills, labeling bottles, and packaging medication orders.
- Obtaining and verifying patient information, entering data into the pharmacy system, and providing assistance to pharmacists.
- Received verbal prescriptions from healthcare providers via telephone.
- Assisted head pharmacist with filling large number of prescriptions per day.
- Filled daily medication orders and entered prescription data into system.
- Maintained clean and organized pharmacy shelving and work areas.
- Entered prescription information into computer databases.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Babysitter
N/A
Morehead City, NC
06.2018 - NaN NaN
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust with both parents and kids.
- Engaging in age-appropriate activities like reading stories or playing games.
- Helping older children with homework assignments as directed by parents.
- Remaining alert at all times while caring for multiple children simultaneously.
- Administering medication when needed according to parent instructions.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Providing an environment for children to explore their curiosity and creativity.
- Completing light housekeeping tasks such as tidying up toys and books.
- Communicated with parents about concerning behaviors.
- Ensured physical and social well-being of each child.
- Developed appropriate boundaries and rules to create safe environment for children.
Education
High School Diploma -
West Carteret High School
Morehead City, NC12-2021
Skills
- Creative activities
- Cashiering
- Artistic
- Resiliant
- Typing
- Organization
- Maintaining Integrity
- Customer Service
- Written/Verbal Communication
- Planning (deadlines/time frames)
- Strong Work Ethic
- Presentation
Affiliations
- Photography
- Reading
- Painting
Certification
- CPR Certified
- OSHA Certified
References
References available upon request.
Timeline
Restaurant Waiter
Amos Mosquito's Restaurant & Bar
01.2024 - Current
Pharmacy Technician Student
Broad Street Clinic
05.2023 - 07.2024
Restaurant Hostess
Amos Mosquito's Restaurant & Bar
01.2022 - Current
Babysitter
N/A
06.2018 - NaN NaN
High School Diploma -
West Carteret High School
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