Emma Nieto
Valley City
Summary
Dynamic professional with strong customer service and problem-solving skills. Committed to enhancing customer satisfaction through effective communication and innovative solutions.
Overview
1
1
year of professional experience
Work History
Walmart
Jamestown
05.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Penn Foster Career School
Scranton, PA11-2025
Skills
- Customer service
- Team collaboration
- Problem solving
- Effective communication
- Project management
- Innovative thinking
- Flexible and adaptable
- Customer relations
- Friendly, positive attitude
Timeline
Walmart
05.2025 - Current
GED -
Penn Foster Career School