Emma Noble
Brinker Internationl, Chili's Grill & Bar
Daytona Beach
1
Certification
8
years of professional experience
Dedicated professional with over 7 years of experience in the bartending industry. Known for cultivating loyal clientele through engaging service, teamwork, and effective communication. Ready to leverage expertise in customer service and collaboration to enhance guest experiences and drive business success. Very reliable and great with time management as well as problem solving.
Work History
Bartender
7 Years 10 Months- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to ensure efficient workflow during peak hours.
- Trained and mentored new bartenders on menu items, drink preparation, and customer service standards.
- Collaborated with kitchen staff to synchronize food and drink orders for optimal service delivery.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Engaging personality
Customer service expertise
Complex Problem-solving
Service-oriented mindset
Suggestive selling
Professional appearance
Team training and development
New hire training
Health codes compliance
Aloha POS
Ordering procedures
Organizational growth
Marketing and sales experience
Cash and credit transactions
Identification verification
ABC regulations
Fast learner
Honest and dependable
Teamwork and professionalism
Collaboration and teamwork
Relationship building
Professional service standards
Accomplishments
- Enhanced team productivity through morale-boosting incentives.
- Implemented procedures that reduced wasted stock by 30%.
- Reduced labor expenses 50% by adjusting schedules.
Certification
- Certified Bartender
Languages
English
Full Professional
Timeline
Bartender
Brinker Internationl, Chili's Grill & Bar
09.2018 - CurrentRead More
Excel High School
High School Diploma
Read More