Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Emma Normand

Prairieville,LA

Summary

Driven Student worker with experience at The NeuroMedical Center, excelling in patient care and effective communication. Proven ability to manage complex cases and collaborate with teams to enhance patient satisfaction. Skilled in multitasking in fast-paced environments, documentation and efficient service delivery.

Overview

4
4
years of professional experience

Work History

Student Worker/Floater

The NeuroMedical Center
Baton Rouge, LA
07.2024 - 08.2025
  • Managed patient intakes and processed any new imaging/information
  • Checked out patients and provided them with any forms/documents needed
  • Managed patient cases regarding referrals, prior authorizations, medication refills or scheduling
  • Communicated with insurance or physician offices for pre-op patient clearance

Barista

Nutrition 73
Geismar, LA
08.2022 - 08.2023
  • Developed creative recipes for signature blended drinks unique to the cafe.
  • Restocked product displays based on demand and projected sales.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Server, Hostess

Casa Maria
Gonzales, LA
06.2021 - 01.2022
  • Served food and beverages to patrons and confirmed orders were satisfactory
  • Responded to guest inquiries and complaints in a professional manner
  • Collaborated with other restaurant staff members to ensure customer satisfaction
  • Trained new hostesses in managing an efficient environment
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Education

Bachelor of Science - Biology/Pre-Health

Spring Hill College
Mobile, AL
05-2027

Skills

  • Patient care/relations
  • Medical terminology
  • Electronic health records
  • Effective communication
  • Time Management/Multi-Tasking
  • Team collaboration

Affiliations

Member of Phi Mu Theta Delta

  • Member of Honor Committee
  • Participate in philanthropy for Children's Miracle Network

Deans List

Timeline

Student Worker/Floater

The NeuroMedical Center
07.2024 - 08.2025

Barista

Nutrition 73
08.2022 - 08.2023

Server, Hostess

Casa Maria
06.2021 - 01.2022

Bachelor of Science - Biology/Pre-Health

Spring Hill College

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Emma Normand