Emma Overla

• Gathered, organized and input information into digital database.
• Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
• Worked in team environment to maintain high levels of productivity.
• Maintained excellent customer service and positive attitude towards guest, customers, and fellow teammates.

• Checked out and checked in items using library computer system.
• Assisted library staff with clerical duties to help lighten workload.
• Performed routine library services such as checking out books, periodicals and other materials.
• Aided patrons with use and access to technology, resources and materials.

- maintained costumer service in a friendly, polite manner

- assisted customers in shopping

- unboxed and handled packages

- completed sales on digital database

• Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
• Developed and maintained databases to store customer information.
• Updated and maintained customer information, documents and records.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.