Emma Parrish
Pittsburgh
Summary
Dynamic supervisor with a proven track record at Trego Dugan, excelling in training and mentoring staff while enhancing operational efficiency. Skilled in policy enforcement and team building, I foster a motivated workforce and implement effective training procedures, ensuring compliance with FAA and TSA regulations. Committed to achieving organizational goals through strong leadership and decision-making.
Overview
3
3
years of professional experience
Work History
Supervisor
Trego Dugan
10.2024 - Current
- Supervised daily operations to ensure adherence to safety protocols and efficiency standards.
- Trained new team members on operational procedures and best practices for optimal performance.
- Coordinated scheduling of staff shifts to maintain adequate coverage during peak hours.
- Implemented standard operating procedures to enhance process consistency and reduce errors.
- Evaluated team performance, providing constructive feedback to promote professional development.
- Excellent interpersonal and communication skills
- Proficient in Microsoft Office Suite
- Knowledge of FAA, TSA, and DOT regulations Quick and critical thinking skills
- Leadership and organizational skills
- Problem solving Learning and adaptability skills
- Excellent communications and training techniques
- GSC (Ground Security Coordinator)
- CRO (Complaint Resolution Official)
Trainer
Unifi
01.2024 - 09.2024
- Developed and delivered training sessions on company policies and procedures.
- Assisted in creating engaging training materials to enhance learning experiences.
- Evaluated trainee performance through assessments and feedback collection.
- Supported onboarding processes for new employees, ensuring smooth transitions.
- Maintained accurate records of training completion and participant progress.
- Adapted training methods based on diverse learning styles and preferences.
Team Member
Chick-fil-A
10.2022 - 08.2024
- Collaborated with team to ensure efficient daily operations and maintain quality standards.
- Assisted in training new team members on policy adherence and operational procedures.
- Conducted inventory checks and organized stock for optimal workflow and accessibility.
- Supported management in implementing safety protocols to enhance workplace safety compliance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Science - AIR TRAFFIC CONTROL
CCBC
Beaver, PA05-2027
Pa Cyber
Midland, PA05-2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Team building
- Operations management
- Schedule development
- Policy enforcement
- Project planning
Timeline
Supervisor
Trego Dugan
10.2024 - Current
Trainer
Unifi
01.2024 - 09.2024
Team Member
Chick-fil-A
10.2022 - 08.2024
Associate of Science - AIR TRAFFIC CONTROL
CCBC
Pa Cyber
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