Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Emma Pecora

Belle Mead,NJ

Summary

Hard-working, responsible, and organized college student looking to use and enhance customer service skills and work in a new environment.. Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts, and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

6
6
years of professional experience

Work History

Server

Barnacle Bills
Ortley Beach, New Jersey
06.2019 - Current
  • Delivered table side service including order taking, entry, and delivery of food and beverages.
  • Ensured accuracy for all transactions processed through billing system.
  • Maintained a clean and organized workspace to promote efficiency.
  • Trained new employees on operational procedures and customer service standards.
  • Assisted with opening and closing tasks to ensure smooth restaurant operations.
  • Provided exceptional customer service while safely handling food and beverages.
  • Streamlined workflow by efficiently managing multiple orders and requests.

Hostess

Eno Terra
Kingston, New Jersey
01.2023 - 06.2023
  • Managed reservations, organized seating arrangements, greeted and seated guests in an upscale restaurant
  • Answered phones to complete to-go orders, ensuring a smooth and relaxing dining experience.

Server

The Peasant Grill
Hopewell, New Jersey
02.2022 - 06.2022
  • Managed the entire ordering process including register, food delivery, and clean up
  • Sanitized tables and workstations
  • Recognized often for excellent customer service
  • Assisted in preparing baked goods for the following day

Education

Undergraduate - Business Management

The University of Tampa
Florida
06-2027

High School Graduate -

Montgomery High School
Skillman, New Jersey
06.2023

Skills

  • Multi-tasking
  • Friendly demeanor
  • Polite
  • Energetic
  • Considerate
  • Reliable
  • Customer service
  • Time management
  • Employee training
  • Food safety
  • Performance improvement
  • Guest engagement
  • High volume dining
  • Exceptional customer service
  • Suggestive selling
  • Strong work ethic
  • Cleanliness standards

Activities

  • Exercise including walking, running and workouts
  • Reading
  • Spending time with family and friends

Timeline

Hostess

Eno Terra
01.2023 - 06.2023

Server

The Peasant Grill
02.2022 - 06.2022

Server

Barnacle Bills
06.2019 - Current

Undergraduate - Business Management

The University of Tampa

High School Graduate -

Montgomery High School

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